Partaitogel Privacy Policy — Protecting Your Personal Information
Your privacy is our priority. This policy explains how partaitogel collects, uses, stores, and protects your personal information as a platform user in Malaysia.
Effective Date: 1 January 2026
1. Information We Collect
When you register or use the partaitogel platform, we collect certain categories of information to ensure our services run properly and securely. Below are the types of information we collect:
Account Information
- Full name, email address, phone number, and date of birth upon registration.
- Username and encrypted password for account security.
- Identity verification documents such as your national ID (MyKad) if requested for account verification.
Payment Information
- Details of deposit and withdrawal transactions in Malaysian Ringgit (MYR).
- Payment methods used, such as DuitNow, eWallet, or bank transfer — however, full account numbers are not stored directly by our system.
- Transaction history retained for record-keeping and financial regulatory compliance.
Device & Browser Information
- Device type, operating system, browser used and IP address.
- Login data including the date, time and location of account activity.
- Platform usage data such as pages visited, session duration, and actions taken.
2. How We Use Your Information
All information collected by partaitogel is used solely for legitimate purposes directly related to delivering our platform services to you. We use your information to:
- Handles your registration, identity verification, and account management.
- Processing deposits, withdrawals and all financial transactions in MYR.
- Providing responsive customer support whenever you reach out to us.
- Monitors account activity to detect fraud, unauthorised access, or violations of our terms of use.
- Sending important notifications related to your account, transactions or policy updates via email or SMS.
- Improving platform performance and user experience based on anonymised usage data.
- Comply with legal obligations and applicable regulatory requirements in Malaysia.
Partaitogel will not use your information for third-party marketing purposes without your prior consent.
4. Data Storage, Security & Information Sharing
Storage & Security
All personal information collected by partaitogel is stored on secure servers with multi-layered protection. We apply SSL (Secure Socket Layer) encryption to all data transmitted between your device and our platform. Passwords are stored in hashed form and cannot be read directly.
Your information is retained for as long as necessary to fulfil the purpose for which it was collected and to meet any applicable legal requirements. Once that period has passed, your data will be securely deleted or anonymised.
Third-Party Sharing
Partaitogel does not sell or rent your personal information to any third party. We only share information in the following circumstances:
- With approved payment service providers to process your MYR transactions — only the information necessary for that purpose will be shared.
- With authorities or regulatory bodies in Malaysia when required by law or court order.
- In situations involving fraud investigation, security matters or the protection of the platform's and other users' legal rights.
5. User Rights, Policy Updates & How to Contact Us
Your Rights as a User
As a partaitogel platform user, you have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You may submit a request to correct any information that is inaccurate or out of date.
- Deletion: Under certain circumstances, you have the right to request deletion of your data, subject to legal obligations that may prevent full erasure.
- Restriction of Processing: You may request that we limit how we use your data in certain circumstances.
Changes to This Policy
Partaitogel reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via email or an in-platform notice. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
Contact Us
If you have any questions or concerns, or wish to submit a privacy-related request, please contact our team by email at [email protected]. We are committed to responding to all privacy enquiries within a reasonable timeframe. You may also refer to the FAQ section for further information.